Designing for Long-Term Impact in the Neighbourhood Grant Program
Services
Services
Project Type
Project for Toronto's Civic Innovation Office​ | Co-led with Molly Connor
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Year
2019
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Skills
Service Design
Service Blueprinting
User research
User journey mapping
Persona development
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Overview
This project was the result of a six-week design sprint for the City of Toronto's Civic Innovation Office, an office funded by a grant from Bloomberg Philanthropies. This project focused on the City's Neighbourhood Grants Program and developing a way that "long-term impact" could be understood and measured in the grant program.
The research process included the following methods:
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Community consultations and resident activities
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Interviews with residents, city staff, and program partners
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The project's outputs included:
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A service design blueprint
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A co-created definition of "long-term impact" as it relates to the Neighbourhood Grants Program
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An improved evaluation system for measuring and monitoring long-term impact in the program
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A balanced scorecard
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Riley McCullough​
2050 Scenarios
Mapping the SDG impact of each scenario.
Project Type
Publication from Arup | Contributor
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Overview
I worked with Arup on the development of their 2050 Scenarios document. The document imagines four different narratives of the world in 2050 using a 2x2 matrix focused on planetary health and societal condition. Each vision of the future contains a detailed description, a day in the life story, a backcasting timelines, and a visualization demonstrating how it maps against the UN's Sustainable Development Goals (SDGs).
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You can download the report from Arup's website here.
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