Designing for Long-Term Impact in the Neighbourhood Grant Program
Services
Services
Project Type
Project for Toronto's Civic Innovation Office | Co-led with Molly Connor
Year
2019
Skills
Service Design
Service Blueprinting
User research
User journey mapping
Persona development
Overview
This project was the result of a six-week design sprint for the City of Toronto's Civic Innovation Office, an office funded by a grant from Bloomberg Philanthropies. This project focused on the City's Neighbourhood Grants Program and developing a way that "long-term impact" could be understood and measured in the grant program.
The research process included the following methods:
-
Community consultations and resident activities
-
Interviews with residents, city staff, and program partners
The project's outputs included:
-
A service design blueprint
-
A co-created definition of "long-term impact" as it relates to the Neighbourhood Grants Program
-
An improved evaluation system for measuring and monitoring long-term impact in the program
-
A balanced scorecard
Riley McCullough
Foresight Strategist and Designer
The Future of Personal Health Data
Future of Personal Health Data
Project Type
Capstone Project for M.Des. in Strategic Foresight and Innovation from OCAD University | Team Member
Overview
This project explored the future of personal health data in the year 2045 and produced four scenarios at the intersection of government control and environmental action. In addition to the four scenarios, we created a designed future of the scenario in which government control of bodily autonomy was at an all-time high and environmental action was at an all-time low. The designed future consisted of an immersive experience in which colleagues, given the role of a government official, had to vote on what action to take facing an unprecedented heat wave.